LEÓN-QUISMONDO, Jairo; GARCÍA-UNANUE, Jorge; BURILLO, Pablo. Análisis de Importancia-Valoración (IPA) y Modelo Kano aplicados a centros fitness de la Comunidad de Madrid. (Importance-Performance Analysis (IPA) and Kano Model applied to fitness centers in the Community of Madrid). Cultura, Ciencia y Deporte, [S. l.], v. 15, n. 44, p. 223–234, 2020. DOI: 10.12800/ccd.v15i44.1464. Disponível em: https://ccd.ucam.edu/index.php/revista/article/view/1464. Acesso em: 5 may. 2024.